Within each tab, a small control menu — represented by the icon — provides quick access to save or restore operations.

Clicking the icon expands a mini menu with two additional icons:

Element	Function
	Saves all the changes made within the tab. This action is required to apply and activate any modification.
	Restores the data in the tab to the state it had before the last modification. Use this if you want to cancel changes before saving.

Important information:

• Changes made in any System Settings tab are not applied until the (save) command is executed.

• The (restore) command reverts only the latest unsaved changes and cannot recover data that was overwritten by a previous save.

The Network tab allows users to configure all parameters related to the EMS connectivity.

From this section, you can set the device’s hostname, choose whether to obtain the network configuration automatically via DHCP or assign a static IP, define DNS servers, configure SMTP settings for password recovery, and optionally enable Dynamic DNS.

 

Area A - Network Configuration

Element	Function
Hostname*	Defines the EMS network name. This field is mandatory.
Get an IP address Automatically (DHCP)	When selected, the IP address is assigned automatically by the network router.
Use the following IP Address	You can assign a static IP address by filling the fields: IP address Subnet mask Default gateway.
Get DNS Server address automatically	When selected, the DNS server address is assigned automatically. Note: This option is only available if DHCP is enabled
Use the following DNS Server addresses	Allows manual DNS configuration by entering: Preferred DNS server Alternative DNS server.

Area B - Web-App Password Recovery Settings

These settings are required to enable password reset via email.

Note: all fields in this section are mandatory once SMTP is enabled. Without valid SMTP configuration, password recovery via email is not possible.

Element	Function
SMTP Enabled	Activates the email sending feature for password recovery.
SMTP Server	Defines the outgoing mail server used to send recovery emails.
SMTP Port	Port number used for SMTP communication (commonly 465 or 587).
SMTP Username	Username for authentication with the SMTP server.
SMTP Password	Password associated with the SMTP account.
Sender Email	The email address used as the sender for password recovery messages.
Sender Name	The display name shown in the recovery email.

Area C - Dynamic DNS Configuration

Dynamic DNS (DDNS) allows the EMS to maintain a constant domain name even when the external IP address changes.

To enable this feature, check the Enable Dynamic DNS field and fill in the parameters below.

Element	Function
Enable Dynamic DNS	Activates the DDNS update service.
Dynamic Server DNS	Specifies the address of the dynamic DNS provider.
Hostname	The domain name assigned to the EMS.
Username	Account username registered with the DNS provider.
Password	Password associated with the DDNS account.

The Maintenance tab provides tools for managing the EMS system’s configuration, backups, and recovery operations.

From this section, users can adjust date and time parameters, back up or restore the Web App database, upload HTTPS certificates, or reset the system to its factory state.

These functions are designed to ensure proper system operation, data integrity, and secure maintenance.

Area A – Date and Time Configuration

Element	Function
Date and Time	Allows manual configuration of the EMS system clock.
Time Zone	Selects the correct regional time zone for the installation site.
Enable NTP	Activates the Network Time Protocol for automatic synchronization. If enabled, define the primary and secondary NTP servers used to synchronize the device clock. Note: when NTP is enabled, manual editing of date and time is disabled.

Area B – Web App Configuration and System Utilities

This area provides tools for managing Web App data and restoring default settings.

It allows the user to back up or restore configurations, reset the Web App layout, and access advanced developer tools.

Element	Function
Backup Database (Web App)	Saves the current Web App configuration as a .zip file, which can be downloaded for backup.
Restore Database	Loads a previously saved configuration file to restore system settings.
Reset Default Web App	Restores the original dashboard layout (locations and widgets) defined in the EMS.
Clean Dashboard	Removes all widgets and layout elements from the current dashboard, leaving an empty workspace.
Reset Configuration	Resets the Web App configuration and returns the system to the Quick Setup procedure (see Quick Setup). Note: executing this command permanently deletes all stored data and settings. A backup should be performed beforehand.
Reboot system	Restarts the EMS device. This command safely reinitializes the system without altering configurations or data.
Developer Mode*	Enables developer visualization mode, displaying internal label keys in the UI. Note: Available only for the Admin user.

Use the Backup function before performing any reset or restore operation. This ensures that system data can be recovered if needed.

Area C – HTTPS Certificates

This area allows users to upload HTTPS certificates to secure communications between the Web App and clients.

Element	Function
Upload HTTPS Certificates	Opens a file selection dialog to upload valid HTTPS certificates (.crt, .pem, or .key). These are used to enable secure HTTPS connections to the EMS Web Server.

Certificates must be signed by a trusted Certification Authority (CA) or generated with the correct private key pair.

Once uploaded, HTTPS becomes the default communication protocol for the Web App.

Area D – Reset and Recovery

This area contains functions to restore the EMS to its initial or clean state.

Element	Function
Reset to Factory Settings	Resets the EMS to its factory configuration, erasing all user settings and data.
Reset Database Entries	Deletes all entries in the system database while keeping the configuration structure intact.

Use these options with caution, as they may permanently delete configurations or stored data. Use a Backup Database (Web App) command before executing a reset.

The Customization tab allows the user to personalize the Web App by defining a custom application name and logo.

Element	Function
Name	Defines the name displayed in the Web App header. This label replaces the default EMS name.
Select Logo	Opens a file selection window to upload a custom logo. Once uploaded, the new logo replaces the default one in the interface. Note: supported formats are .png or .jpg
Restore Default Logo	Restores the original Carlo Gavazzi logo as the Web App default image.

The Localization tab allows users to know the geographical coordinates of the EMS installation.

The EMS is represented on the map by a location label, allowing users to visually identify the position of the monitored device.

1. Go to Navigation bar > > Accounts and policies

2. Access the default administrator account

   You will find a fake e-mail address (admin@admin.com) that you are recommended to change with your e-mail.

   This is important in case you forget the web app password because you have to use this e-mail address to receive a "web app password reset" link.

3. Change the default email and go to the Web app password recovery settings (see the picture below).

   

4. Clicking it readdresses you to the System settings: there, you can enable and fill in the SMTP service parameters (see the picture below).

Note: this SMTP server is only used for the Web-App password recovery.